Privacy Policy

Privacy Notice


Knowledge Squared Thinking Solutions LLC is committed to respecting and protecting the privacy of our customers, partners, and website visitors. This page describes how we use and protect your personal information, including your rights regarding your personal information that we hold.

This privacy notice also sets out how we use, process, and store personal information. Information is collected directly from our website visitors, our customers, and occasionally from our partners on our behalf in order to deliver the products and services we are contractually obligated to provide. 

At other times, we may get information from you, with your permission and consent, or get information from a one of our partners where you have given consent to pass this information on to us.

Our purpose in this privacy notice to to demonstrate our commitment to privacy, including governing laws and regulations.

About Us

Knowledge Squared Thinking Solutions LLC is a Limited Liability Company located in the Commonwealth of Virginia in the United States. We provide training and consulting services in the IT Service Management industry. 

How to Contact Us

Our contact information is:

Knowledge Squared Thinking Solutions LLC
128 Bear Hollow Drive
Front Royal, VA 22630
+1 (540) 692-9899

What data and information might we collect from you?

We may collect information from you because we have a legal reason by law or under contract because you have consented for us to do so for a specific purpose, such as the delivery of a training course.

We may provide us with information when you enter into a contract with us, buy a product or service from us, or by your attendance in one of our training courses.

Information we collect about you when you visit our website.

When you visit our website, we may automatically collect information about you such as your browser information, IP address, information about what type of device you are using, and the pages or areas of our website you visit.

Why do we collect information and how is it used?

We collect this information for the following reasons:

To provide services related to consulting, training, or other products and services we offer.
To contact you about our products or services where you have expressed interest.
To handle your requests, inquiries, or complaints.
To market our products and services to you through email.

You may unsubscribe from any of our mailing lists at any time by contacting us or through the unsubscribe links included in all of our marketing emails. 

We do not provide your personal information to any third parties for marketing without your consent.

What is our legal basis for processing your information?

We process your information because:
We have a contract with you.
You have given us permission or consent to do so.
We must provide you service following a purchase of one of our products or services.
Or to comply with the law.

With whom do we share your information?

We may share information with third parties when you have consented for us to do so or when there are legal reasons. Examples of information sharing would include:

Requests for a third-party service, such as the Asset Intelligence solution.
Delivery addresses to shipping companies for material delivery.
With third parties because you have given consent.
With exam providers for certification exams required for training courses.

Where is my data stored?

Your data is stored and processed in the United States. Data is stored for as long as required by law, until there is no longer a valid reason to keep it, or until you request us to stop using it. 

How is my data secured?

To prevent unauthorized access or disclosure, we put in place physical, electronic, and management procedures to safeguard the information we collect about you.

Changes to our Privacy Notice

We may change this notice from time to time. These changes will be posted here and we encourage you to check back frequently to see any updates or changes.

Version 2 
May 31, 2020




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