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Learn the world’s most widely-deployed framework for IT Service Management through our ITIL® certification training.
Learn the basics of IT Service Management. Based on the approved ITIL® Foundation syllabus, this course provides a core understanding of the basic concepts and processes in IT Service Management.
3 Days
Available on-site or online
Starting at $1395
Providing a course for each stage of the ITIL® service lifecycle, these courses provide detailed knowledge of the concepts, processes, and activities. Courses include:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
3 Days
Available on-site or online
Starting at $2195
Hands-On, practical training covering concepts, processes, activities, methods and techniques designed to build organizational capabilities. Courses Include:
Service Offerings and Agreements
Release, Control and Validation
Planning, Protection and Optimization
Operational Support and Analysis
5 Days
On-site
Starting at $2695
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