ITIL® 4 Specialist: High Velocity IT

The ITIL 4 Specialist: High Velocity IT course explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This module will enable traditional practitioners and organizations to update their skills and working methods for the digital era.
ITIL 4 Specialist: High Velocity IT focuses on the characteristics of high velocity organizations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimization to radical transformation.

Key Benefits of ITIL Specialist: High Velocity IT

• Create a convergence between the business and IT – Digital organizations use a less centralized approach to IT services to create value. Learn how to work effectively now the lines between ‘IT’ and ‘the business’ are far less clear.

• Embed effective digital services – Utilize the latest digital technology to
optimize end-user services, use design-thinking, and make the right
investments for your organization.

• Build stability within complexity – A key characteristic of digitally-enabled
organizations is working with complex, adaptive systems. Learn how to
balance this with flexible processes that can adapt to changing environments
and route causes.

• Optimize and continually improve flow – Understand how small but
powerful changes demonstrate how individual organizational improvements
contribute to creating value in high velocity environments.

• Increase the speed and quality of service delivery – Understand the
rapid nature of the digital enterprise and how to co-create resilient and
valuable digital services at speed. The module demonstrates how to
integrate the digital product lifecycle with ITIL’s core operating model to meet
and exceed business goals.

• Benefit from new ways of working – This module refers to ways of
working from the DevOps movement plus Lean and Agile approaches. This
helps bridge the gap between development and operations and commits to
higher performance levels. Professionals are encouraged to take small
incremental steps to effectively work with new and complex systems.

Practices Covered in High Velocity IT

Architecture Management

Availability Management

Continual Improvement

Capacity Management

Monitoring and Event Management

Information Security Management

Infrastructure & Platform Management

Service Validation and Testing

Service Desk

Business Analysis

Deployment Management

Portfolio Management

Problem Managment

Relationship Management

Risk Management

Service Continuity Management

Service Design

High Velocity IT Addresses Real-World Challenges

The way digital technology contributes to enterprises today requires a different way
of thinking, working and a new concept of high velocity IT.

As the IT and digital landscape becomes more and more complex, IT professionals
need to understand how to navigate the landscape to make the right decisions for
their organizations.

As IT professionals are confronted with increasingly digital organizations, they need
to ensure their skills remain valuable and relevant in the new era

Knowledge Squared Thinking Solutions

Who Should Attend?

IT managers and practitioners working within or towards the delivery of digital products and services. Anyone involved in digital services or working on digital transformation projects. IT professionals in organizations working in, or migrating to lean, agile, or DevOps ways of working or in highly automated environments.

Service Designers

Release Managers

Cloud Architects

Network Engineers

Dev-Ops Engineers

Software Developers

Automation Specialists

Test Engineers

IT Operations Managers

Scrum Masters

Business Transformation Managers

Application Engineers

Cloud Software Engineers

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ITIL Specialist: High Velocity IT

Thank you for your interest in the ITIL Specialist: High Velocity IT Course. Please give us a little additional information and we’ll send you a course information sheet and pricing details.

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