• Overarching Framework Integration – You will learn how ITIL can help
you adopt and adapt best practices from frameworks such as Lean IT, Agile,
DevOps and many others into your operating model.
We are in a time of unprecedented change, known as the ‘Fourth Industrial
Revolution’. This is characterized by the digital transformation of our world and the
unavoidable interaction between humans, digital technologies and physical assets. It creates an increasingly fast-paced and complex environment, requiring
organizations to be more agile, better equipped to adapt what they do, and ready to adopt new ways of working to succeed.
The ITIL 4 framework helps organizations to connect and align these different
challenges that are relevant not only to ITSM professionals, but also to a wider range
of professionals working in the digital world.
ITIL 4 has already helped many successful organizations to create valuable
outcomes to meet increasing customer demands. Trailblazers and digital innovators
such as Spotify and Vodafone are already seeing increased efficiency and customer
satisfaction as a result of ITIL 4 methods.
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AXELOS® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Thank you for your interest in the ITIL 4 Foundation Course. Please give us a little additional information and we’ll send you a course information sheet and pricing details.