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DevOps

ITIL vs DevOps

As a consultant, there is a common question I am often asked as to whether an organization should adopt an ITSM framework based on ITIL

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Top 10

10 Reasons I love Airtable

Airtable is a powerful tool for small business. Here are 10 reasons I love Airtable and how it has increased our performance while delivering ITIL, root-cause analysis, and DevOps courses.

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ITIL

How ITIL Helps the Business

I’ve been involved in many ITIL® implementations over the years. There’s a common theme in which needs to be corrected at the beginning of almost

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